Before procurement
Tell us the product of interest, your facility's requirements, and location. Our team will help discuss models, documents, and quotations.
SMCGD supportA team you
A team you
can reach.
For product enquiries, procurement requirements, device introductions, and support coordination after purchase.
Contact support →
Device introduction
Coordinate product introductions and training requirements with our team before scheduling activities.
After purchase
Provide the product name and a brief description of the issue to coordinate support. Service coverage follows the agreed purchase terms.
Frequently asked questionsInformation to help
Information to help
Move forward.
How can I request a quotation?
Open the contact page, select a product consultation, then choose a product. Copy the message summary or open it in WhatsApp.
Are all models always available?
Availability, configurations, and procurement estimates are confirmed for each enquiry.
How can I join a training programme?
Contact the Academy with your preferred location, product, profession, and learning objectives. Schedules and participation requirements are confirmed before visits.
How do I report a device issue?
Contact support with your facility's details, product name, and a summary of the issue. Do not include patient data in public forms.